OBI Patient Voices
Survey items assessing Patient Reported Experience Measures (PREMs) and Patient Reported Outcomes (PROs) provide a standardized way of incorporating patient perspectives into quality improvement activities.
OBI Patient Voices collects patient-reported measures from over 65 hospitals in Michigan and informs quality improvement efforts that promote respectful, person-centered care for all.
Implementation Resources:
Initiative Background
Project Description
An overview of the OBI Patient Voices project to support implementation of OBI Patient Voices at your hospital.
Patient Voices FAQs
A resource to help you answer commonly asked questions from staff.
QI Planning & Implementation Tools
2025 Patient Voices Project Update
Steps for Implementation Success
A resource to help QI champions implement OBI Patient Voices at your hospital.
Draft Patient Survey
A summary of the questions patients will see in the online survey.
Clinician Engagement
Script for Engaging Patients
The Inpatient Birth Experience Survey Script includes talking points to help providers personally invite patients to participate in Patient Voices.
Patient Engagement
Patient Flyer
An 8.5×11-inch flyer to encourage patient participation in OBI Patient Voices. Hang on your unit and/or include in patient welcome/discharge materials. View a sample and navigate to the Performance Reports page (log-in required) to download your hospital’s customized flyer.
Pocket-Sized Flyer
A business card-sized version of the flyer that can be tucked into a badge holder or passed out to patients. View a sample and navigate to the Performance Reports page (log-in required) to download your hospital’s customized business card.