OBI Patient Voices


Mother and newborn baby
Survey items assessing Patient Reported Experience Measures (PREMs) and Patient Reported Outcomes (PROs) provide a standardized way of incorporating patient perspectives into quality improvement activities.

OBI Patient Voices collects patient-reported measures from over 70 hospitals in Michigan and informs quality improvement efforts that promote respectful, equitable care for all.


Implementation Resources:

Initiative Background

Project Description

An overview of the OBI Patient Voices project to support implementation of OBI Patient Voices at your hospital.

Patient Voices FAQs

QI Planning & Implementation Tools

OBI Patient Voices Project Launch

Presented by Lisa Kane Low, PhD, CNM, FACNM, FAAN. OBI Semiannual Meeting, April 2023. View the Presentation.

Steps for Implementation Success

Draft Patient Survey

A summary of the questions patients will see in the online survey. Updated June 2024.

Sample Patient Email

A draft of the email patients will receive inviting them to participate in OBI Patient Voices. Updated June 2024.

Clinician Engagement

Staff Orientation Video

A brief video to help orient frontlines unit staff to the OBI Patient Voices initiative.

Script for Engaging Patients

Talking points to help providers personally invite patients to participate in Patient Voices.

Patient Engagement

Patient Flier

An 8.5×11 inch flier to encourage patient participation in OBI Patient Voices. Hang on your unit and/or include in patient welcome/discharge materials. You can download, add your hospital logo, and print!

Patient Poster

An 18×24 inch poster to hang on your unit to increase patient awareness about OBI Patient Voices. You can download, add your hospital logo, and print!